Frequently asked questions

We will answer any questions you may have about us.

What does NFU mean?

End-of-life tyres. This is the raw material we use to create all our products. According to Signus, the equivalence is 1 tyre per 6 kilos of product. You will find the NFU equivalence in the description of each article.

Are all products made from recycled rubber?

All Neusus Urban products are made with recycled rubber from NFU mixed with resin to compact the material.

How can I buy or get more information about Neusus products?

You can contact us by email at info@neususurban.com

Can I personalise the products?

Yes, many of our products can be customised both in terms of colour and printed logo.

Do you ship internationally?

We ship to mainland Spain, Balearic Islands, Canary Islands, Ceuta, Melilla and Europe.

What is the shipping cost?

The shipping price will depend on weight and destination. Provide us with your address and the items you are interested in and we will give you a quote.

What is the delivery time of my order?

It depends on the item. We have many of our products in stock, others will need to be manufactured and can take up to 2 months. Customised items can take between 1 and 4 months.

Are the products weatherproof?

Yes, rubber is a material that is very resistant to all weather conditions, making it ideal for outdoor use.

Are the products fire resistant?

Yes, our product has been approved according to EN 71:2006/2 (+A1:2007) Part 2 ‘Flammability’.

What happens if it is vandalised?

We can send you an easy to use repair kit.

Is maintenance of the articles necessary?

It is recommended to repaint every 2 years in case of wear of the paint.

Where can I buy Neusus products?

Find your nearest distributor.